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“3 Tips About top business process management You Can't Afford To Miss” Business process management is a way of looking at and then determining  the processes that are present in an organization. It is an best method to use in times of difficulty to make certain that the processes are efficient and effective, as this will result in a better and more cost efficient organization. Business process management also helps in high productive,increase revenue, better control  and reduce expenditure. 1)confidence and trust in each other   Co-workers have :- The staff members who are implementing the business management process must be able to work well together and believe in each other. 2) Employee Satisfaction:- Employees should be satisfied with your work. .This will lead to  increased productivity and a happier workforce. 3)Efficiency & Reduced Risks:- Business process management organisation gives more opportunity to work  more effi...
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Customer Experience Trends Enterprises must watch out for in 2018 The digital technologies keep changing the way brands build and nurture the relationship with customers. In addition to creating new customer support channels, the digital technologies also compel enterprises to stay relevant and competitive by upgrading customer experience. No enterprise nowadays can drive sales without exploring innovative ways to boost customer experience.  A  survey conducted by Gartner  in 2015 predicated that over 50% of enterprises would make changes to their business models to deliver optimal customer experience. Can an enterprise boost customer experience without changing its business model? Each enterprise must explore ways to improve customer experience without changing its business model. While implementing customer experience (CX) strategy, they must integrate CX design and CX insight seamlessly. At the same time, the CX strategy also needs to adopt the emerging ...